Privacy Policy

Last Updated: March 2026

At ARA, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the Nigeria Data Protection Act (NDPA) and other applicable data protection laws.

1. What information do we collect?

When you interact with our website, we collect the following types of information:

Identity & Contact Data: Name, delivery address, billing address, email address, and social media handles.
Transaction Data: Details about products you have purchased from us and payments made.
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, and operating system used to access our store.
Marketing & Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. Lawful basis for processing

In accordance with Nigerian law, we process your data based on the following:

Contractual Necessity: To process your order and deliver your items.
Consent: When you sign up for our newsletter or marketing updates.
Legal Obligation: When we must comply with tax or regulatory requirements.
Legitimate Interest: To improve our services and prevent fraud.

3. Consent & withdrawal

How do we get your consent?

By providing your personal information to complete a transaction, verify your payment method, or arrange for delivery, you consent to our collecting and using it for that specific purpose. For marketing, we will always ask for your explicit opt-in.

How do you withdraw your consent?

You have the right to withdraw your consent at any time. If you change your mind, simply contact us at support@ara.ng or click the unsubscribe link in our emails.

4. Data disclosure & third parties

We do not sell your personal data. However, we share information with trusted third parties to provide our services:

Payment Processors: To securely process your payments.
Logistics Partners: To deliver your orders to your doorstep.
Regulatory Authorities: If required by Nigerian law or to protect our legal rights.

5. Data security & storage

We implement industry-standard security measures, including SSL encryption, to protect your data from unauthorized access, loss, or alteration. We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your legal rights (NDPA)

You have the right to:

Request access to your personal data.
Request correction of inaccurate data.
Request deletion, the right to be forgotten, of your data.
Object to the processing of your data for marketing purposes.
Request the transfer of your data to another service provider.

7. Age of consent

Our website is not intended for children under the age of 18. By using this site, you confirm that you are at least the age of majority in your state of residence.

8. Changes to this policy

ARA reserves the right to update this policy to reflect changes in our practices or Nigerian law. We will notify you of any significant changes by posting the new policy on this page.

9. Contact information

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Email: support@ara.ng